Contact and support
Need help with NQ Trades Lab?
Write to us if you have questions about access, CSV import, Notion, your Journal or how the Dashboard works.
Support email
support@nqtradeslab.comA direct channel for technical or access questions related to NQ Trades Lab.
Estimated response time: 24–48 business hours.
Product-focused support.
The more context you include in your message —page, workflow step and error message— the easier it will be to review the issue.
01
Access and account
Registration, sign in, password recovery and service access.
02
Journal and Notion
Notion connection, Journal selection and questions about the authorized workspace.
03
CSV import
NinjaTrader 8 or TradingView files, trade detection, duplicates, Account, Model and Revert.
04
Dashboard
Metrics, filters, Performance Matrix, Equity & PnL, Time Performance, Calendar and Trade Details.
NQ Trades Lab is an analytical and educational tool. Support does not provide trading signals, investment recommendations or financial advice.
Could the answer already be documented?
Check the frequently asked questions first or write to us directly if you need specific help.